Steel Manager Group(SMG)
3 STEP Manage- SMG, which is DaehanSteel’s specialized department, consists of construction specialists with years of experience in working for construction companies. SMG is in charge of not only technical supports to apply steel processing solutions to key construction sites but also securing stable delivery of rebars by managing timely delivery and proactively supplying raw materials based on a comprehensive understanding of work process in construction sites. On top of this, SMG makes all-out efforts to maintain continuous partnership with clients by offering customer satisfaction services including discussing ways to deal with client’s claims and taking corrective measures.
- 1. Site-Oriented Services Because our team members have career in construction companies, they are well aware of client’s needs. Those in charge respond to issues facing construction sites across the country around the clock. DaehanSteel’s system can deal with any VOCs within a short time thanks to the streamlined process. The development and management of VOC database improves quality of our services.
-
Steel Manager Group(SMG)
- 2. Effort for accurate delivery We are doing our utmost to forecast demands and identify work process to ensure that deliveries are carried out in due course on the basis of continuous process management, frequent visits to construction sites and effective communication.
-
Steel Manager Group(SMG)
- 3. Responding to VOC SMG provides prompt solutions for any possible VOCs facing our clients through the unified window and works on achieving zero customer complaints in cooperation with other departments.
-
Steel Manager Group(SMG)